Staron and Tempest Product Care & Maintenance
Staron and Tempest Product Care & Maintenance
Staron and Tempest Product Care is made simple because the Staron® and Tempest® surfaces are durable and, in many cases, can be repaired or refurbished. With simple care and maintenance, a kitchen or bath area, as well has high-use commercial applications, will last for many years. Follow these instructions to preserve your Staron® and Tempest® solid
1. Everyday Care
General cleaning of your Staron® and Tempest® solid surfaces can be done by wiping the surface
with a damp cloth or sponge, then dry with soft cloth or paper towels to prevent spotting; especially in
areas with hard water.
2. Basic Stains
Clean with an ammonia-based product such as household glass cleaner or commercially available
non-abrasive spray-on cleaners for solid surface products. Wipe dry with a soft cloth or paper towels to
3. Stubborn Stains and Minor Scratches
There are over 70 colors available in Staron® and Tempest® products and each color can be supplied
with a different type of finish by Carolina Counters. Dark colors in countertop surfaces
and particularly dark colors that have been finished to a gloss, like anything else, will potentially show
signs of use, such as scratches and soap residue, more readily than light colored solid surface
materials. Therefore, a gloss finish generally requires additional maintenance and care to retain its
original luster. Different cleaning techniques are required to remove stubborn stains and minor
scratches depending on the type of finish and color as detailed in the following instructions (Note:
please contact Carolina Counters if you are uncertain which type of finish is applied to
your Staron solid surfaces).
DO NOT attempt to repair deep scratches, chips or burns, contact Carolina Counters.
MATTE FINISH is the standard finish delivered by Carolina Counters. It is a low or
no-sheen finish and is recommended in all high-use areas.
SATIN FINISH has a slightly higher sheen than Matte and requires more attention depending on
frequency of use and area of application.
Lightly scrub surface in a small circular motion with a wet sponge and an abrasive cleanser
such as Soft Scrub® over stain or scratch.
GLOSS FINISH is a higher and reflective sheen that requires additional care and maintenance.
It is important to note that a Gloss finish, especially on a dark color, will require more care than a
Matte/Satin finish. Therefore, be sure not to apply the same method or process recommended
for a Matte/Satin finish when caring for a Gloss finish. Repeat the procedure shown below – If
stain persists, contact Carolina Counters for assistance.
DO NOT USE ABRASIVE CLEANSERS AND PADS OF ANY TYPE ON A GLOSS FINISH;
PLEASE CONTACT YOUR STARON® CAROLINA COUNTERS FOR MORE INFORMATION.
Spray a non-abrasive product such as Formula 409® over stain and wait for a couple of
minutes. Then, scrub in a small circular motion with a wet sponge.
Darker colors tend to require more attention than lighter colors.
Scrubbing too aggressively may actually reduce the gloss level.
Do not use abrasive cleansers, pads or steel wool…
After completing the above procedure, rinse with clear water and wipe dry with a soft cloth or paper
towels to prevent spotting. To enhance the visual color clarity and hide minor scuffs, apply
Countertop Magic® cleanser (available at any hardware store or supermarket) and wipe away
excess with a soft cloth.
4. Preventing Damage
Minor damage that may accidentally occur is most often repairable by a Staron certificated
fabricator/installer or repair expert. However, be sure to follow these guidelines to prevent damage to
your Staron® and Tempest® surface:
HEAT: Staron® and Tempest® Solid Surfaces have excellent heat resistant properties
compared to other countertop materials. However, placing hot pans, as well as some heatgenerating
appliances such as electric grills or deep-fryers, can damage the surface. Always
use a hot pad or a trivet with rubber feet to protect Staron® and Tempest® . Avoid subjecting
Staron® and Tempest® Solid Surfaces to extreme hot temperatures.
CHEMICALS: Avoid exposing Staron® and Tempest® Solid Surfaces to strong chemicals such
as paint removers, acetone, and oven cleaners. Surfaces exposed to these chemicals should be
promptly flushed with water; contact may cause spots that may require extensive repairs.
Remove nail polish with a non-acetone-based nail polish remover and flush with water.
SCRATCHES: Never cut or chop directly on a Staron® and Tempest® Solid Surfaces surface,
always use a cutting/chopping board.
FRACTURES: Avoid standing on countertops or dropping heavy objects on the surface.
NOTE: Gloss reduction, scratching, and staining on solid surfaces incurred over time due to use is NOT a manufacturing defect but is considered normal wear and tear – The foregoing is NOT covered under the Staron® Limited Warranty. However, the countertop can be re-sanded and refinished periodically if you so choose -If your Staron® and Tempest® product is accidentally nicked or deeply scratched, please contact Carolina Counters for advice about the most effective method of repair – most repairs are relatively quick and simple when performed by Carolina Counters (service charge may apply).